Phoenix, Arizona, Consumer Cellular supervisor Sedric Gant ensures prompt, reliable, and responsive call handling. Working with team leads and workforce managers, he ensures that agents are motivated and accurate in expeditiously conducting and completing calls. Sedric Gant enhances agent work skills by reviewing calls and providing input and training. He helps escalate calls and aims to resolve customer issues promptly.

Moreover, as a United States Marines sergeant, Mr. Gant served as a squad leader in combat situations. Over 12 years, he received Sea Service and Good Conduct Medals for consistent results and excelled, motivating fellow Marines to make their best efforts in critical situations. He oversaw equipment maintenance, setting up firepower, and logistics supporting operations.

From 1994 to 2014, Mr. Gant served as a correctional officer lieutenant with the Department of Justice in Phoenix. He ensured the safe and secure maintenance of the facility, with incidents thoroughly investigated and resolved. With staff oversight, Sedric Gant managed scheduling, training, and performance evaluation while ensuring proper inmate conduct and discipline.